Sony Electronics Jobs – Customer Success Representative Jobs in Florida Careers Employment Opportunity. Get Sony Electronics Customer Success Representative Jobs in Florida. Sony Electronics Careers.
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Sony Electronics Jobs – Customer Success Representative Jobs in Florida
Sony Electronics Customer Success Representative Jobs:- As per the Sony Electronics Careers employment page, current time Sony Electronics hiring for Customer Success Representative Jobs in Sony Electronics. Candidates who have a Desire qualification according to this Jobs at Florida can apply online through Sony Electronics’s official career page. Customer Success Representative Jobs Florida Salary $44080.00 Per Year.
After the Announcement of this Sony Electronics Jobs you have a few questions related to this Sony Electronics employment like as What is the Qualification of this Sony Electronics Customer Success Representative Jobs?, What is the minimum/maximum age requirement ?, How I can apply for this Sony Electronics recruitment? and what will be applying dates for jobs at Sony Electronics? All answers to these questions you can get in the below section.
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Information Table: Customer Success Representative Jobs Sony Electronics
|Name of Employer Agency||Sony Electronics|
|Job Profile||Customer Success Representative|
|Salary Offer by Department||$44080.00 Per Year|
|Job Type||Jobs in Home Park|
|This Profile Hiring for||Jobs in Florida|
Required Qualification:- Sony Electronics Jobs
Job aspirants should be required BA/BS Degree or relevant experience holders can apply for this Sony Electronics Jobs.
Customer Success Representative at Sony Electronics Job Description
Sony Electronics, Inc. look for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let’s talk.
The Sony Ci team is looking for a Customer Success Representativewho loves solving problems, is fascinated by media workflows and thrives on making customers happy. Our CSR’s are vital to the growth of our business as they help guide customers to get the most value out of our Ci Media Cloud SaaS service ( see https://sonymcs.com ).
Our customers span multiple industry segments across media, entertainment and sports. You’ll interact with a dynamic set of users spanning production/post production, broadcast, marketing and operations to help troubleshoot technical and non-technical issues, provide training, create helpful content and assist with customer onboarding.
You’ll also interact directly with our incredible product and engineering teams to ensure customer feedback is captured and shared and to get answers to questions that may be just beyond your reach.
A strong familiarity with content creation and media workflows is a big plus.
Sony MCS leverages Customer Success methodologies in order to attain and deliver the highest quality of service to all customers and prospects. Issue identification, customer communication, issue tracking, internal communication are all vital elements of the position.
- Provide support for a SaaS Product Platform for all Customers and markets, including Production, Post-Production, Broadcast Media, Marketing and Education as examples.
- Acknowledge and respond to Customer Success Requests
- Learn and provide subject matter expertise and best practices around media workflows, content management and collaboration
- Learn and provide guidance on Customer Success Process & Methodology
- Learn and provide guidance to Customers on Ci’s REST API’s
- Learn and provide subject matter expertise on select SONY internet connected camera features
- BA/ BS required, preferably in Media, Computer Science, or related disciplines
- 1-2 years of relevant customer-facing experience
- 1-2 years working with support ticketing solutions, such as Zendesk, HelpIQ, Desk.com, Remedy.
- Excellent listing skills and a strong sense of customer empathy
- Strong written and verbal communication skills and comfort in meeting facilitation
- Must possess strong analytical and problem solving skills
- The ability to quickly diagnose & prioritize issues leading towards the right path to resolution
- Proven ability to get things accomplished and working with others
- Focused on delivering and continually improving results
- Demonstrated knowledge of media file formats, video/audio codecs, transcoding and technical delivery of streaming media is a big plus
- Experience in the film, TV entertainment, broadcast industries is highly desirable
- Production Operations, Post Production Operations, Digital Asset Management, Media Asset Management, Content Management, Digital Production, or Digital Distribution experience is helpful
- Eligible to work unrestricted in the USA
Sony Electronics is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Disability Accommodation for Applicants to Sony Electronics, Inc.
Sony Electronics, Inc. provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at [email protected] , or you can mail your resume to: Sony Electronics, Human Resources Department, 16535 Via Esprillo, San Diego CA 92127. Please indicate the position you are applying for.
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How to Apply for Jobs in Sony Electronics?
- Applicants go through official website of Sony Electronics.
- Check first official announcement notice published by Sony Electronics.
- Now read the Sony Electronics jobs employment notification details.
- After read this notification your educational profile matching with Sony Electronics Customer Success Representative jobs.
- Then you should apply for Sony Electronics Jobs as per details given in next paragraph.
Candidates who really interested and wanted to apply for Sony Electronics Jobs should submit a cover letter, resume, and three professional references and apply online.
|Apply Online at Sony Electronics Jobs Site|
FAQ: Related to Sony Electronics Jobs
After announcement of this Sony Electronics Jobs you have few question related to this Sony Electronics employment like as What is Qualification of this Sony Electronics Customer Success Representative Jobs?, What is minimum/maximum age requirement ?, How i can apply for this Sony Electronics recruitment? and what will be applying dates for jobs Sony Electronics.
Answer: Currently Sony Electronics has published notification for Customer Success Representative Jobs.
Answer: The Sony Electronics has published notification for many Customer Success Representative Jobs.
Answer: The aspirant who have a High school diploma/equivalency required, Bachelor’s degree are eligible for Recruitment in Sony Electronics .
Answer: Applicants who are Interested to apply for Sony Electronics Jobs should submit a cover letter, resume, and three professional references and apply online.
Answer: The effective up-and-comer must be coordinated, adaptable, simple and have great agreement, astounding client support and relational aptitudes, and function admirably with a wide assortment of individuals. Must be dependable, can take care of the issue, and work freely. Must have PC aptitudes, including capacity to investigate specialized issues. Past experience and utilization of CWMARS and Evergreen ILS liked.
About Sony Electronics:
Sony Corporation of America (SONAM), based in New York City, is an American subsidiary of the Japanese conglomerate Sony Group Corporation